Privacy Policy

Last updated: 04/10/2025

At Miami Metal Deck, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mmdeck.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, email address, and any other information you voluntarily submit through contact forms or email.

• Usage Data: Information automatically collected when you visit the website, such as your IP address, browser type, operating system, access times, and pages viewed.

• Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance user experience and analyze website performance.

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2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and provide support.

• Improve our website and user experience.

• Monitor and analyze usage and trends to improve our content and services.

• Send periodic emails, only if you have opted in to receive them.

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3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share data with trusted service providers who help us operate the website, so long as those parties agree to keep your information confidential.

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4. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
 

SMS consent is not shared with third parties.

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5. Your Rights and Choices

You may choose to:

• Opt out of receiving email communications from us.

• Disable cookies through your browser settings.

• Request access to, correction of, or deletion of your personal data (subject to applicable laws).

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6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

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7. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will revise the "Last updated" date at the top of this page. We encourage users to frequently check this page for any changes.

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8. SMS Terms and Conditions

By opting in to receive SMS messages from Miami Metal Deck, you agree to the following terms:
 

a. Consent for SMS Communication

Phone numbers collected during the SMS opt-in process will not be shared with third parties for marketing purposes. Your number will only be used for communication relevant to our services.
 

b. Types of SMS Communications

By opting in, you may receive SMS messages related to:

• Order confirmations and updates

• Delivery and scheduling notifications

• Billing and invoice inquiries

• Promotions or special offers (if applicable)

• Product availability or restock alerts
   

c. Message Frequency

Message frequency may vary depending on your interaction with our services. You may receive up to 15 messages per week.
 

d. SMS Messaging Fees

Standard message and data rates may apply depending on your mobile carrier’s pricing plan. Charges may differ for domestic and international recipients.
 

e. Opt-In Methods

You may opt in to receive SMS messages from Miami Metal Deck through the following methods:

• Verbally, during a conversation with a team member

• By submitting an online form

• By filling out a paper form at our office or during deliveries
   

f. Opt-Out Instructions

You may opt out at any time by replying “STOP” to any SMS message. Alternatively, you can contact us at info@mmdeck.com to be removed from our SMS list.

g. Help

If you are experiencing any issues with our SMS service, reply with the keyword “HELP” or contact us directly at info@mmdeck.com.

h. Additional Options

If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms or notify a team member directly.
 

i. Standard Messaging Disclosures

• Message and data rates may apply

• You can opt out at any time by texting “STOP”

• For assistance, text “HELP” or contact info@mmdeck.com

• Message frequency may vary based on service activity

 

9.Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 info@mmdeck.com